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Are there any possible configurations we can make to the "Use Percent Rule" in the itinerary? Our users have to check this box when they go over the GSA rate and it seems to cause confusion. One issue is the itinerary locks once it is submitted and sometimes employees will submit their hotel and itinerary (per diem) separate. If the itinerary is locked, then they cannot check "use percent rule" in the intinerary if they went over the GSA rate. Any thoughts or suggestions would be appreciated!
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@enrodgers without seeing the Use Percent Rule check box, I'm guessing this is something they tick on the expense report. I don't believe you can add the Use Percent Rule to the itinerary screen.
However, one thing to consider is to not allow users to submit itineraries separate from the hotel. Create an audit rule that says if the report has per diem, but no hotel, do not allow them to submit. In the Audit Rule exception, give a blurb that says, Reports with per diem and no corresponding hotel expense cannot be submitted. Please add your hotel expense to this report. No confusion, less work for all involved, less reports submitted.
This is just an idea and it wouldn't take long for employees to learn and get used to.