Is there a button to "separate" aka unmatch an expense or do you just continue to delete the expense. I need to make sure I understand this fully. I am not seeing a a Separate button. Should there be one or are you just changing the verbiage?
Thank You
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I think I found it in the documentation it appears to be a message that appears under certain circumstances rather than a button
@Airfern1953 that is correct. Here is a screenshot for reference.
I think I found it in the documentation it appears to be a message that appears under certain circumstances rather than a button
@Airfern1953 that is correct. Here is a screenshot for reference.
Hello - I am also needing to "unmatch" some expenses that have been previously matched incorrectly, but I do not see this same "Expense Source" section that is shown in the example above. Can you please tell me how I can get to this page? Thanks!
@LB the screenshot provided in this thread is for those using our newer User Interface. If you could take a screenshot of the expenses that need to be unmatched, it will let me know which interface you are using so I can tell you how to unmatch them.
We have a number of different car rentals on this same expense report, and we matched the wrong trip itinerary details to this expense.
@LB thanks for providing the screenshot, it helps a lot. So, take the car rental line item and delete it from you report. This will put it back into your Available Expenses. Once deleted, you may need to click the Import Expenses link to the right of the Quick Expenses button. This will display all credit card charges not yet added to an expense report. Click the checkbox to select the car rental expense that was just deleted from the report. This should turn on the Unmatch button.
Give that a try and let me know how it goes.