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New Member - Level 1

not seeing Quickbook vendors when trying to set up new user

Hi there.  Has anyone had trouble with the Concur system seeing the QB vendors set up a day or two before?   I'm trying to add a new user and it doesn't see her Quickbook Vendor in the dropdown.  I've tried deleting and setting her up again.  No success.  Suggestions?

1 Reply
Routine Member - Level 3

dear @cchildress 

since we are unable to see your system settings directly or perform some tests, I would suggest to contact your Concur system support related to travel. I never incurred the problem you are facing and maybe is just a link working properly between the systems. Please advise if you got a solution in the meantime. Thank you.


Kind Regards

Alessandro Munari - Travel Expense Project Manager