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33
New Member - Level 1

not able to save expense receipt after uploading

attempting to save expense receipt after uploading. getting system error message- unexpected system error , ive been trying to upload receipt since Sept 2021

2 REPLIES 2
JessicaL
Frequent Member - Level 1

This may seem like a silly question, but have you tried using a different file type? If it is not a pdf, turning it into a pdf could help. Or change browsers?

Best,

Jessica
Travel and Expense System Administrator
KevinD
Community Manager
Community Manager

@33 I'd also ask what size is the file you are attempting to upload? There is a 5MB max. As @JessicaL asked, what is the file type? 


Thank you,
Kevin
SAP Concur Community Manager
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