mobile app not mileage tracking

[tlynchbarclays]

Why does my SAP Concur not have the mileage tab on the bottom right hand side my options are from left to right are, Home, Expense, Travel, Approvals, Request

thanks

Tony

[TriciaW]

@tlynchbarclays Hello.  It looks like your company has the SAP Concur Drive.  SAP Concur Drive is a service with an automatic distance capture tool that allows the user to track business mileage for reimbursement. Mileage is tracked by using the iOS and Android location services. In the Mobile App,   Drive is always available on the Home screen.  It will not be accessed from a tab.  

Is this what you are referring to?

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[tlynchbarclays]

@TriciaW can you let me know how to access Drive from my home screen please?My home screen no mention of drive

[KevinD]

@tlynchbarclays do you know if you have the latest version of the app? It should be 10.9.1.24. Also, are you scrolled down at all on the home screen? Drive should be at the very top of the home screen. 

[tlynchbarclays]

I have version 10.9.1.24....., I have scrolled down on the home screen