mismatched amounts due to Canada USD

[eesulfur]

Hello,

I got my expense report returned due to mismatched amounts.

I have reached out to the conference organization since these expenses were for the conference registration/membership and they said it is because their bank is based in Canada.

So some fees are charged but not entered into my invoice or receipts.

I have reached out to my company's concur help desk but no response so I decided to ask for help here.

What should I do?

Thank you!

[KevinD]

@eesulfur I would use the Comment field on each expense to say that the extra amounts are from bank fees and that is why they are not included on the invoice/receipt. You can also reach out directly to the person who returned the report. Their name is right in the Comment they left. Explain to them the situation.