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ITALOBELMATT
Occasional Member - Level 2

manual pay

When we process the expense report (approval step from processor) a new approval step MANUAL PAY appeared (before the payment status is processing payment and after paid) is strange because before we used to process in massive manner and I never saw this step.

 

Could anyone help on this?

 

3 REPLIES 3
KevinD
Community Manager
Community Manager

@ITALOBELMATT what is the name of the company whose site you are in? I would like to take a look. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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ITALOBELMATT
Occasional Member - Level 2

Hi Kevin the client name is Human Technopole but the system is not yet live

@ITALOBELMATT I found the site. 

 

Did the Manual Pay step disappear or are you able to still see it? If so, can you provide me a screenshot or the Report ID it can be found on? 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.