image of receipt distorted

matthadder · ‎Dec 19, 2021

After using concur editing feature some time ago, some of my receipt images are blank except for edit from months ago or are in other ways not what I uploaded. This occurs on MS edge and ipad. The administrator/expense approver reports that the image is normal on their end.

KevinD · ‎Dec 20, 2021

@matthadder did you try a different browser to see if the issue persists for you?

Thank you,
Kevin
SAP Concur Community Manager
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matthadder · ‎Dec 20, 2021

no, i figured since it occurred on 2 browsers on 2 devices' MS edge and ios safari. it wasn't browser issue. but i can try a different browser.

KevinD · ‎Dec 21, 2021

@matthadder if you give me the name of an expense report of yours where you are seeing the issue, I can take a look to see if I experience the same thing or not.

Thank you,
Kevin
SAP Concur Community Manager
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matthadder · ‎Jan 4, 2022

avis auto rental on 12/26/2021. keep in mind that the person that does the administration says she sees everything normal. also, when I go to "receipts" "view receipts in separate window" the receipt appears normal.