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DiscoDave1
New Member - Level 1

expenses problem

I have an expenses claim that I'm trying to submit with a mileage part and a few receipts.  I go through the whole process, click 'submit' but then i get this response:

This claim contains at least one itinerary with a single itinerary row. An itinerary is not valid until it has at least two rows. Please add another row to complete the itinerary.

 

Anyone know what I'm doing wrong??

1 REPLY 1
KevinD
Community Manager
Community Manager

@DiscoDave1 sounds like you had a business trip and didn't enter the details of your return. That is what the system means by a single row itinerary. You entered the date, time and city of departure along with the time and city of arrival, but you didn't enter the details for your return leg of the trip. You'll need to go to the expense report and click Report Details. From the drop down you should see a Manage Add-ons option where you can access the current itinerary and edit it.


Thank you,
Kevin
SAP Concur Community Manager
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