expense report

[renou1]

hello, my expense report is approved and paid but I still do not have the payment in my bank account.
What should I do to get the refund?

[shan1974]

Hello, may report approved and paid, but in the details it shows 7/12 as the deposit day. I have not funds in my bank. is there a system issue?

[renou1]

status approuved and paid on june 21 and not yet refunded in bank account on july 13

[KevinD · Accepted solution]

@renou1 @shan1974 we won't really be able to tell you where your payment is. Best thing I can suggest is to reach out to either your Finance or Accounting Departments as they are usually in charge of reimbursements. They should be able to look into it for you.

[renou1]

I asked the question to HRconnect and here is the answer:
We, Payroll, do not pay telecommuting internet reimbursement. That is to say we don't even have the amount to reimburse, only concur can do it.