entry level exception - VATBLANK, level 15

[Bart]

Hi,

I am Bart, an expense approver in Belgium.

When processing a report of an employee, i have an exception notice: Code VATBLANK, level 15, please select from dropdown.

It concerns a cash withdrawal on an ATM machine in Belgium.

I can not see a dropdown. There is a text box opening concerning VAT Tax but all is grayed and i can not change or adapt anything. The VAT tax rate is 0%.

How can i overcome this so the (important) expense note can be received in accounting?

[KevinD]

@Bart it sounds to me like you will need to send the report back to the employee and have them make the correction.

As for the Alert stating to choose from the drop-down, this was either a mistake in the wording or the field wasn't set up correctly.

Either way, you can send it back to the employee for correction.