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nsc2300
New Member - Level 1

email receipt@concur.com not showing up

I have sent numerous emails from my verified email to receipts@concur.com & receipts@concursolutions.com. I see none of them in my available reciepts. I have logged in and out and refreshed the page. The last receipt I see is from a month ago! Please help! 

3 REPLIES 3
AmyATC
Occasional Member - Level 2

I'm seeing this as well.  It either never gets there, or talks half a day to get into the cue.  With the old interface it would be within minutes.  Before the change sometimes the length of the subject line in the email would affect it showing up, usually for airline tickets

KevinD
Community Manager
Community Manager

@nsc2300 what day did you try and email in your receipts and can you provide me one of the dates on the receipt, please?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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brucefos
New Member - Level 1

I have this exact issue. I tried today and have forwarded at least 6 receipts using both of my verified email addresses.  None of them are showing up.  The date on one receipt is Jun 26, 2022.