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jjonett
New Member - Level 1

e-receipt/itinerary but does not have corresponding corporate card transaction

This is for a rental car I reserved via Concur and paid for using corporate credit card a week ago. My corporate credit card has notified me via Concur of the car rental transaction, but in the expense report I get the following error: Warning: You have an expense that has e-receipt/itinerary but does not have corresponding corporate card transaction. Please wait for card transaction to be available before you submit this.

 

In addition, in the report, I am not allowed to change the payment type drop down to the coding for corporate credit card account from "cash out of pocket." 

 

How long do I need to wait (I don't want to get a late fee assessed due to some technology issue). 

1 REPLY 1
KevinD
Community Manager
Community Manager

@jjonett did you get this resolved? Did the car rental expense ever show up in your Available Expenses?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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