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ValEnnis
New Member - Level 1

discrepancy between amount due employee

When looking at the expense report icon on the home page, the amount submitted is one amount, and the amount due to the employee is another. All expenses are marked as out-of-pocket. When looking at the report totals, from the drop-down menu, the amount due to the employee is correct. The expense report is in the 'in accounting review' stage. Why is there a discrepancy?

1 Solution
Solution
KevinD
Community Manager
Community Manager

@ValEnnis we haven't been told why this is happening, but our development team is aware of this and working on it.


Thank you,
Kevin
SAP Concur Community Manager
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3 REPLIES 3
Solution
KevinD
Community Manager
Community Manager

@ValEnnis we haven't been told why this is happening, but our development team is aware of this and working on it.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
LRhyner6354
Occasional Member - Level 1

@KevinD - monitoring for a response.  We are experiencing the same issue described by @ValEnnis and nothing has been reported in Concur Open (Concur Open).

@LRhyner6354 this isn't a Concur Open reportable issue. Concur Open is if there is a degradation in service. For example, users cannot create a report, cannot submit a report, cannot book a trip or cannot sign in. 


Thank you,
Kevin
SAP Concur Community Manager
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