corresponding card transaction NOT showing up to be matched in expense report (after 2+ months)

[habel]

To whom it may concern, 

I purchased a plane ticket on JUL 24 and even though Concour expense report "found it" and added it to my report, including the e-receipt. The charge has not made it over from AMEX. IN fact, AMEX does not show it either. Can someone offer a suggestion on how to follow up?

[KevinD]

@habel it sounds like maybe your company has what we call a ghost card where airfare is purchased on one designated company card rather than directly on your assigned AMEX card. I can't confirm this, however I'm sending you a private message with a name of someone at your company that may be able to help. Check the little envelope icon in the upper right corner of the screen here in a couple of minutes.