corporate card on hold

[tmagana]

There were 2 personal expenses that I had on the card. I am unable t use the card  until the expenses were paid. I have paid those expenses. How can i get the card removed from hold status so that i am able to use it again

[rohanpatil]

Hi @tmagana ,

If the hold is not removed automatically, I would reach out to the team that supports the cards internally. They should be able to remove the hold in the card provider system (e.g. CitiManager for CITI cards). Sometimes these teams are internal and at other times, this support is directly with the bank. I would start by contacting your internal helpdesk and if this does not work, then call the number at the back of the card.

Best regards,

Rohan