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rufusbookerii
New Member - Level 1

concur expense not corresponding with CITIBANK

An expense is not corresponding with an Citibank. I disputed a charge back in January with citibank a merchant. citibank put a credit on my account for the dispute never back from the merchant about the charge now I getting a message from SAP saying the charge is almost 45 overdue when the charge was taken care of already and I was able to verify that with CITIBANK

1 REPLY 1
KevinD
Community Manager
Community Manager

@rufusbookerii you should be able to add this charge to your current expense report. The 45 day message is a yellow warning, it won't prevent you from submitting. I took a look at your report and you shouldn't have a problem submitting this on your April report. 

 

Let me know if when you submit, you get a red hard stop message regarding this specific charge. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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