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New Member - Level 1

cant find HCP ID after # created

I submitted Individual request to have an HCP ID created and there was a # assigned. After 1 week of the # being created, I still cannot find the individual in Concur to be able to add to an attendee list.

Community Manager
Community Manager

@ahowardbsci did you search by the HCP's name as well? 


Could you try the search again and take a screenshot of the search criteria you are using?


Also, your company might be using a connector that links to an HCP data base where you can search for the HCP and have their information pull in. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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