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Occasional Member - Level 1

adding credit card charges on mobile app

When I log into Concur, my credit charges are visible - when I log into my app, the charges don't show up? Not sure how to fix this?

Community Manager
Community Manager

@jmcmahan that is a bug and should not be happening. Do you have the latest version of the app? Have you tried doing a hard reboot of your phone? Try those two options and let me know if it is resolved. If it doesn't resolve, then you should get a support ticket submitted to SAP Concur so they can look into it.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

thank you for reaching out Kevin. I did try all of the above. Will definitely pursue support.