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Hi. for the last 7 days we received an email stating "You have 1 outstanding credit card transactions that have not been submitted." I checked and have nothing in the queue... nothing on my visa statement. I have been on travel for 4 days but that doesn't explain the previous 3 days of emails prior to traveling. Today i checked out and bills should hit my account. I had random emails from the last expense report too. any ideas?
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@ar93 hello there. Outstanding can also mean the transaction is assigned to an unsubmitted report. I would ask that you check any reports you currently have that are unsubmitted and see if there is a credit card expense on either of them that is older than maybe 30 days.
Give that a look and let me know what you find.
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Kevin,
thanks for the response. You really should change the wording of the email. In the past, I only received emails if I didn't associate an expense to an expense report. Once i assigned a transaction to an expense report, the emails stopped. If these emails also encompass that i haven't submitted an expense report, why am i getting the separate "Reminder - Unsubmitted Expense Report" emails?
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Like Kevin said, I get these when I have an old expense that is sitting in my reports before submitting.
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AmyATC,
Thanks. Seems like an opportunity for improvement since I am already receiving the "Reminder - Unsubmitted Expense Report" emails too.
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Even get these notifications AFTER i submit. Submitted on 3/6/2024 and got one yesterday Sunday 3/10/2024. UGH!