@nahlaabdo login and password issues for SAP Concur are not something I can help with. Those types of issues must be handled internally as they deal with your profile and the password to access your SAP Concur account. I'll send you a list of names of people who should be able to help you. I'm sending you a private message here on the Community. Check the little envelope icon here in a couple of minutes.
I need to clear all of this as already claimed on previous claim. Tried doing one at a time - to get the afore mentioned message? Trying to put them all together with no reimbursement required causes no end of exceptions. Daily emails to myself and all chain of hierarchy...
I keep getting the outstanding CC transaction message, but do not know how to find out what transaction it is referring to so cannot process it. Can you please help? Thanks
@BJ I looked up your company card activity and you have some transactions showing as User Hidden. This means you deleted these transactions from your profile. This is what is causing the issue. I see transactions that were hidden all the way back to May of 2021.
I'm not sure why you are deleting these items. To be fair, most companies do not allow users to delete, but for some reason your company does, which I wouldn't recommend for this very reason.
Anyway, I'm sending you a private message with the name of someone who is listed as a Credit Card administrator. They should be able to advise you on what to do.
To check your private messages, click the little envelope icon in the upper right corner.