cancel
Showing results for 
Search instead for 
Did you mean: 
schollam
Occasional Member - Level 1

You are trying to expense transactions using the incorrect entity

I am getting the below error while trying to submit the expense report. 

You are trying to expense transactions using the incorrect entity. Please update the pay entity field to reflect the appropriate card program entity

I believe this is because Pay Entity and Allocate Entity are different. The cost center I have to bill the expenses is different from my Pay Entity. I created a code combination of Pay Entity, Allocate Entity, Cost Center, Activity and Country to overcome this. But even after that I am getting the same error. 

How do I resolve this?

1 Solution
Solution
KevinD
Community Manager
Community Manager

@schollam in looking at your site, I don't believe you can get around this. Your company has a rule set up that says if the Pay Entity doesn't match the correct payment type, then you are blocked from Submitting your report. Your company assigns the Pay Entity to your administrative profile, which you do not have access to. I can see that you are assigned a Pay Entity with code 810, but your assigned PCard is named PCard US Bank 110. There is a Pay Entity for 110, so maybe you need to have your site admin switch this on your profile.

 

Let me know if you need help knowing who your site admins are.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@schollam in looking at your site, I don't believe you can get around this. Your company has a rule set up that says if the Pay Entity doesn't match the correct payment type, then you are blocked from Submitting your report. Your company assigns the Pay Entity to your administrative profile, which you do not have access to. I can see that you are assigned a Pay Entity with code 810, but your assigned PCard is named PCard US Bank 110. There is a Pay Entity for 110, so maybe you need to have your site admin switch this on your profile.

 

Let me know if you need help knowing who your site admins are.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.