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Occasional Member - Level 1

Wrong itinerary dates and daily allowances

Hello there!


I am on an STA assignment abroad that lasts from August 21st until the end of December.

I have created first expense report which included an itinerary to claim daily allowances from August 21st until September 15th. Due to an error, the final date for the itinerary was September 18th. But daily allowances were not claimed for those three days (Sept 16th, 17th and 18th) The expense claim was submitted and already pay. 


The problem comes when trying to do the next expense report: I am trying to create an itinerary starting on September 16th, but the system will not allow me to select that date. I assume it's because there is an already used itinerary containing those days.


It's a problem because I can't claim any expense comprised between September 15-18th (neither daily allowances).


Any solution you foresee to this?

Community Manager
Community Manager

@emanalo that is correct. You cannot enter dates on a travel allowance itinerary if those dates were already submitted on another report. 


You should still be able to claim expenses that have those dates, you just cannot add an itinerary for travel allowances for those dates, unless your company has some rule in place preventing that. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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