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willoughbys
Occasional Member - Level 2

Why did Expenselt and Expense Assistant setting change?

I've had several user report that their setting were changed to activate Expenselt. This is not good for p-card users because it creates the expense, but when the actual expense is imported, it duplicates the expense and the receipt is attached to the wrong transaction. However, I see a new field "Expense Source" including "Corporate Card, Expenselt", "Expenselt", and "Corporate Card". Is this a new feature? If so, how does it work? 

1 Solution
Solution
willoughbys
Occasional Member - Level 2

I know how to set it in the preferences - I'm asking how this new process works. Never mind - I'll figure it out myself.

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7 REPLIES 7
KevinD
Community Manager
Community Manager

@willoughbys where were they seeing this setting? In the mobile app or in the web version? I take it this is from users emailing in receipts to receipts@concur.com, correct?

 

If in the web version, they can turn off the ExpenseIt option under Expense Settings>Expense Preferences.


Thank you,
Kevin
SAP Concur Community Manager
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willoughbys
Occasional Member - Level 2

In the web version. Previously, the transactions would go to "Pending CalCard transactions". Previously, Expenselt was a setting on the mobile app - it's great for reimbursement, but not good for p-cards, because it would cause duplicate expenses and the receipt would be attached to the wrong transaction. This seems to be something new and I'd like to provide guidance to our end-users. I don't recall Expenselt being an option on the web version. 

@willoughbys ExpenseIt on the web is a pretty new. Have your employees go to Expense Preferences and uncheck the ExpenseIt box.

KevinD_0-1704815126752.png

KevinD_1-1704815151875.png

 

 


Thank you,
Kevin
SAP Concur Community Manager
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Solution
willoughbys
Occasional Member - Level 2

I know how to set it in the preferences - I'm asking how this new process works. Never mind - I'll figure it out myself.

@willoughbys I re-read one of your previous replies. So, receipts that used to come over as Pending Card Transaction are no longer coming in with that Payment Type? Also, when you say it is creating duplicates, that is happening before the card charge imports?

 

Do you happen to have screenshots? This isn't expected behavior so I want to be clear about what is happening so I can report it to the team that works with ExpenseIt.


Thank you,
Kevin
SAP Concur Community Manager
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willoughbys
Occasional Member - Level 2

 

Screenshots  

jsampson
Occasional Member - Level 1

Is there a way to turn off ExpenseIt for all end users?