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Occasional Member - Level 3

Why are we not able to access reports in real time?

Why are we not able to get reports updated in real time?

Community Manager
Community Manager


I'm guessing you are referring to Cognos Reporting. The job that updates the data warehouse only runs once a day.  Also, it does take a while for this job to run, so that's why it cannot be real time. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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SAP Concur Employee
SAP Concur Employee

Hi there,

It is because all newly added data and or changes made to the system will only be available via Cognos reporting after the overnight processing has taken place or after 24 hours, so, running the report until then should work.

*** If after 24 hours the expected data still do not reflect on the Cognos results, please open a case with Concur Support (Reporting/Analytics).