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v663671
New Member - Level 1

What does pending external validation means in Concur?

 
4 REPLIES 4
KevinD
Community Manager
Community Manager

@v663671 two of your colleagues have recently posted here on the Community, one specifically about her report not being in the manager's approval queue. I looked at the report and hers is also Pending External Validation. If you login to Concur, click Expense at the top of the screen, you will go to your Manage Expenses screen. Here you should see your report. It will be a tile highlighted green at the top. You will see the status of the report. I want you to click on the tile to open the report. When it opens, you will see some exceptions (yellow triangles). There will be an exception message explaining why it is Pending External Validation. 

 

My guess is you submitted a WFH expense from last year and the purchase date of the equipment is older than 180 days. Reports with expenses older than 180 days require an extra review and approval. That is what is happening with the External Validation. 


Thank you,
Kevin
SAP Concur Community Manager
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KevinD
Community Manager
Community Manager

@v663671 one other thing. I just looked up your report and I see that you have two submitted expense reports that are the exact same amount. This might raise some "flags" with anyone who reviews the reports.


Thank you,
Kevin
SAP Concur Community Manager
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f654168
Occasional Member - Level 1

How can i correct the amount in expense report. if i have raised it to higher amount compare to the eligible amount.

KevinD
Community Manager
Community Manager

@f654168 if your report is currently in a status of Pending External Review, it cannot be recalled or edited. You will have to see if the report gets sent back to you. If it does, then you will be able to make changes. 

 

What status is your report currently in?


Thank you,
Kevin
SAP Concur Community Manager
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