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[gabi_smith]

One of our employees is trying to enter a salesforce account on his expense but keeps getting this message:

What are the possible reasons for this error message?

[KevinD]

@gabi_smith is the user still having this issue? 

[gabi_smith]

Thank you for your response, @KevinD .Yes, he is still receiving the error message.

[KevinD]

@gabi_smith could you please send me a private message with this employee's full name, the SalesForce account they are trying to add, and your company's full name? 

To send me a private message, click my username (KevinD) then click Message.