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Occasional Member - Level 1

Vehicle ID is not updating

I have added a new car within:

  • Profile
  • Settings
  • Personal Car
  • Personal Car Registration

and have deleted the old cars I had listed there.


I have also:

  • Logged out of Concur and back in
  • Waited 5 hours
  • Force-refreshed the browser (Edge)
  • Used another browser (Chrome)

But when I enter a new expense, the 'Vehicle ID' dropdown shows my old cars and not my new one.


Please help me resolve this.

Community Manager
Community Manager

@PaulRR could you send me a private message with the vehicle ID you are trying to add, please?


Also, cars cannot be deleted once added to your profile, but that shouldn't prevent you from adding a new car.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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