cancel
Showing results for 
Search instead for 
Did you mean: 
PaulRR
Occasional Member - Level 1

Vehicle ID is not updating

I have added a new car within:

  • Profile
  • Settings
  • Personal Car
  • Personal Car Registration

and have deleted the old cars I had listed there.

 

I have also:

  • Logged out of Concur and back in
  • Waited 5 hours
  • Force-refreshed the browser (Edge)
  • Used another browser (Chrome)

But when I enter a new expense, the 'Vehicle ID' dropdown shows my old cars and not my new one.

 

Please help me resolve this.

1 REPLY 1
KevinD
Community Manager
Community Manager

@PaulRR could you send me a private message with the vehicle ID you are trying to add, please?

 

Also, cars cannot be deleted once added to your profile, but that shouldn't prevent you from adding a new car.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.