Vehicle Configuaration

mlhogg

When I enter my car details ( doing this for the first time) under vehicle configuration it does not allow me to save?

Any ideas please.

Many thanks

mlhogg

KevinD

@mlhogg could you try again and take a screenshot or two of what you are seeing/experiencing, please?

Thank you,
Kevin
SAP Concur Community Manager
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mlhogg

Screenshot

mlhogg

Hi Kevin.

The save button is greyed out.

ColinGreener

I have the same issue, Concur have replied this to me.

Dear Customer,
Work to identify and resolve the issue is in progress. The Incident Response Team (IRT) has identified a fix and they are currently deploying the fix. Details on user impact and our current action plan are provided below. We will post the next incident communication at or before 09:00 PM UTC on 4 December 2024. Please contact the Support Engineer assigned to your case for any questions about this incident.
Your Critical Incident Management (CIM) Team
Product Support - Concur

INCIDENT DETAILS
Impact Prior to Resolution: In the EU2 and US2 Data Centers, registering a personal car in the user's profile through the SAP Concur website and SAP Concur mobile app is below expected level. Affected users may see the save button greyed out when attempting to register a new personal car in their profile.
Workaround: 'As a workaround, please review the rates in Mileage Configuration. After the system reloads the rates, return to the user profile to create a vehicle. The Save button will then become functional.
Action Plan: Action Plan: The Incident Response Team (IRT) has identified a fix and they will deploy the fix in the affected data centers tomorrow.
Start Time: 03:43 PM UTC on 26 November 2024
Product Name: SAP Concur
Affected Service:
Expense
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