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New Member - Level 1

Uploading errors on my mobile app

On the mobile app i'm getting uploading errors when I put in my receipts.  I have restarted my phone and re-installed the app with no success.  Would anyone have any ideas on how to resolve this?


Occasional Member - Level 2

This is also affecting my users.  I have received numerous complaints of uploading errors on the mobile app as well as on the Web Based platform.  

New Member - Level 1

Having the exact same issue though the mobile app - in addition it seems to be uploading my last few reciepts multiple times and am unable to delete them.  Please help asap.


Occasional Member - Level 2

It is also affecting my users on mobile app. It is keep trying to analyzing picturein a long time  and afterwards shows error message. Please fix this asap.

Community Manager
Community Manager

Hello contact on our mobile team said the issue should be fixed. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 2

I've had several people this week complain that the mobile app isn't working and receipts won't upload.  They've uninstalled and reinstalled the app, checked for updates, etc. and still get an Uploading error message when trying to upload receipt images to their expenses in the mobile app.