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KimE
Occasional Member - Level 3

Uploading Attendees in Concur for Meals

Throughout last week (Feb19-now) I have had about 5 Associates advise me they cannot "add attendees" when they are doing their meals in their expense reports. This has never been an issue. I also tried to just add 1 more person to my own expense report and the add attendee option isn't appearing. Is anyone else having or had this issue? Any advise would help!

Kim

4 REPLIES 4
csubirats
Occasional Member - Level 3

Same issue here, we are unable to add any attendees at all  but just noticed on Friday the 23rd. 

KevinD
Community Manager
Community Manager

This is a known issue being looked into. 


Thank you,
Kevin
SAP Concur Community Manager
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cmakai
Routine Member - Level 3

@KevinD is there not a place where these types of issues could be posted (issues happening across multiple clients) so Admins will know what's going on prior to putting in a ticket? I think it would be helpful not only to have a place to reference this, but also provide updates. 

KevinD
Community Manager
Community Manager

@cmakai I like the suggestion, but unfortunately I do not get notified about an issue affecting multiple customers. Really the only place is here on the Community. 

 

With creating a ticket, if you do not create a ticket, then you wouldn't receive any updates on the issue. If I'm Customer A and submit a ticket about issue 123 and Customer B is having the same issue, but doesn't submit a ticket, there wouldn't be any way for Customer B to be notified. Also, SAP Concur would need to see how many people are affected by the issue. 

 

Oftentimes you all know about an issue before I do since your users will report it. 


Thank you,
Kevin
SAP Concur Community Manager
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