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AEM
Occasional Member - Level 3

Updating a Travel Request after Approval

Hello all,

 

If the user is creating his request and it got approved (approved more than 24 hours). Is there a way the user can recall that same approved request and edit again?

 

 

1 Solution
Solution
KevinD
Community Manager
Community Manager

@AEM Travel Requests cannot be edited once approved. 

 

Kevin


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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View solution in original post

7 REPLIES 7
AshleyB
SAP Concur, Former Employee

Hi @AEM

 

Thanks for posting!

 

The ability to change a booked trip is controlled by a site setting, which means some companies allow changes and some do not. To determine if this is possible for you, simply log into your SAP Concur account, click on the Travel tab and then click the Upcoming Trips tab. You can then select your trip and click Change Trip. If you do not see this link and you need to change your ticketed reservation, please contact your supporting Travel Management Company (TMC).

 

Hope this helps!


Best,
Ashley Bragg
SAP Concur - Community Manager

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KevinD
Community Manager
Community Manager

@AshleyB I believe @AEM is referring to Travel Request, not a travel itinerary. Where the user creates a travel request adding their estimated amounts for Air, Car, Hotel, etc. itinerary items and then submits for approval. Once approved, they are then allowed to book their trip. They are asking if they can edit the Request after it has been approved by their manager. 🙂


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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AshleyB
SAP Concur, Former Employee

Hi @KevinD 

 

Thanks for the clarification and for helping @AEM out! That's why we are a community. #strongertogether

 

 


Best,
Ashley Bragg
SAP Concur - Community Manager

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KevinD
Community Manager
Community Manager

@AshleyB I do what I can. LOL. 🙂


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Solution
KevinD
Community Manager
Community Manager

@AEM Travel Requests cannot be edited once approved. 

 

Kevin


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

AEM
Occasional Member - Level 3

Hi @KevinD & @AshleyB 

 

Yes, that was exactly what I was referring to! And thank you for your reply!

 

Much appreciated!

 

BR 

Andrew 

KevinD
Community Manager
Community Manager

@AEM I have an update to this issue. There is an option to allow Requests to be recalled after approval. This is a workflow option that must be turned on. If it is, the request can be recalled by the user after manager approval, edited, then resubmitted. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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