Updated app no longer working

Jtkeele · ‎Sep 19, 2018

I updated the app last week and now it no longer loads on my phone.

I have seen that this was an issue a few months back is there a fix to this problem??

I have tried removing and adding many times

KevinD · ‎Sep 20, 2018

Are you on iPhone or Android? If you are on iPhone, did you update your phone's iOS to the latest version? If not, that might be the issue. The updated app was most likely updated to work with iOS 12.

If you have udpated your phone's iOS or you are on Android, then I'm not sure what the possible issue is.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.