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MM0699LZ
Occasional Member - Level 1

Unrecognized card transaction

I saw a charge on my corporate card that I don't recognize, and it is now showing on Concur. If I dispute the charge on my card, what happens to the report on Concur?Anything else I should do/consider?  

1 REPLY 1
KevinD
Community Manager
Community Manager

@MM0699LZ I recommend not adding the charge to an expense report, dispute the charge, then wait for the card company to issue the refund. The refund transaction will come into your Available Expenses. Once they are both there, add them to the same report. They will zero each other out. Do not submit the incorrect charge until the refund shows up. 


Thank you,
Kevin
SAP Concur Community Manager
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