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judsalas
Occasional Member - Level 1

Unrecognized Expense

An expense is showing that was not purchased. Who would I contact to report a possible erroneous expense?

1 Solution
Solution
KevinD
Community Manager
Community Manager

@judsalas if it is a fraudulent charge, then contact the card company to dispute it. They likely will credit your account. Wait for the credit to appear in SAP Concur. Once it is there, add both charges to your next expense report. The amounts will cancel each other out. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@judsalas if it is a fraudulent charge, then contact the card company to dispute it. They likely will credit your account. Wait for the credit to appear in SAP Concur. Once it is there, add both charges to your next expense report. The amounts will cancel each other out. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
judsalas
Occasional Member - Level 1

Thank you Kevin! VERY helpful!

Judy