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lgme
New Member - Level 1

Unknown Concur charge/expense

Hello

 

I have an unknown charge in my Amex card in Concur from Carlson Wagonlit that I cannot identify. Can you help with this charge? I do not recognize it and the description is not helpful.

 

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4 REPLIES 4
KevinD
Community Manager
Community Manager

@lgme usually charges from travel agencies are booking fees or fees if you have contacted them directly. Did you recently book a trip or speak to a CWT representative?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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davidromand
Occasional Member - Level 1

Hello

I have the same issue : I received an expense from CWT in Concur in March but I can't identify such expense. My last trip is in January, I can't identify any fees in the invoices in January and I received no invoices from CWT in March. 

Is there a contact to claim please ?

Many thanks for your support.

David

GE Power Conversion France

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amanda_woeste
Occasional Member - Level 3

Is CWT your travel manager? If so, it seems it's some sort of booking fee or transaction. I'd contact them. If it's not your TMC, that sounds like a potential fraud conversation with your credit card company.

davidromand
Occasional Member - Level 1

Hi. Yes they are our TMC.