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New Member - Level 1

Unable to update bank account info

Hi, I am unable to update my bank account information on SAP Concur, the fields are all locked. Can you help? 

Community Manager
Community Manager

@burkelm1 question for you...did you originally enter your bank info into SAP Concur? Some companies have bank info flow from their Payroll system into SAP Concur. In those cases, the bank info fields are locked as the info needs to be updated in your company's Payroll or HR System. I suggest checking with your Payroll department to see if they can provide some insight.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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