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shwetadt
New Member - Level 1

Unable to submit expense due to exception you do not have active bank account

Exception in my expense report says you do not have active bank account established in employee profile. However, I have already uploaded bank details on touchstone.amazon.com 2 weeks ago. Could you please help.

1 REPLY 1
KevinD
Community Manager
Community Manager

@shwetadt Hello there. Since Touchstone is a portal that your company uses and is not SAP Concur related, we won't be able to offer any troubleshooting. However, I will send you a private message with a name of someone to contact. 


Thank you,
Kevin
SAP Concur Community Manager
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