Unable to submit a claim due to zero amount

JamieNapier · ‎Aug 24, 2022

Hi, the attached 2 examples are hotel stays, made and used up to 2 months ago. I am unable to submit the claim for my corporate AMEX, due to the amount being zero. I keep getting emails saying I must complete the lodgment, I have receipts, however it wont let me submit the claim.

Any ideas?

KevinD · ‎Aug 26, 2022

@JamieNapier looks like you resolved the issue. 🙂

Those items can be deleted if you have already submitted the AMEX charges for those.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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