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Prabhjot21
Occasional Member - Level 2

Unable to submit May expense report

I am unable to submit my May expense report. It says, there's a pending report which is older than the company policy but the one from May is the oldest. June has been submitted.

1 Solution
Solution
KevinD
Community Manager
Community Manager

@Prabhjot21 hello there. I know exactly what the issue is. Below you will see two expenses on your May report. Your company has a rule in place that says if a company card transaction is older than 90 days, you cannot submit any other expenses until the transaction is submitted. As you can see, you have a company card transaction with a date of May 1. This exceeds the 90 day threshold. The second item, as of today, is 90 days old. By the time you see this, it will likely be 91 days old. What you need to do is go to your May report, select these two items, then use the Move to button and select New Report. Once moved to a new report, submit the report. Once submitted, you should then be able to go back and submit your current May expense report.

 

KevinD_0-1723066449073.png

 


Thank you,
Kevin
SAP Concur Community Manager
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6 REPLIES 6
cjmarimo
Super User
Super User

Hello @Prabhjot21 

 

Is the June report approved by your approver?

 

BR,

cj

Prabhjot21
Occasional Member - Level 2

Yes, june is approved & paid.

Solution
KevinD
Community Manager
Community Manager

@Prabhjot21 hello there. I know exactly what the issue is. Below you will see two expenses on your May report. Your company has a rule in place that says if a company card transaction is older than 90 days, you cannot submit any other expenses until the transaction is submitted. As you can see, you have a company card transaction with a date of May 1. This exceeds the 90 day threshold. The second item, as of today, is 90 days old. By the time you see this, it will likely be 91 days old. What you need to do is go to your May report, select these two items, then use the Move to button and select New Report. Once moved to a new report, submit the report. Once submitted, you should then be able to go back and submit your current May expense report.

 

KevinD_0-1723066449073.png

 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Prabhjot21
Occasional Member - Level 2

Thank you @KevinD

TriciaW
SAP Concur Employee
SAP Concur Employee

@Prabhjot21 @cjmarimo Hello.  This warning message occurs only if the expense added to the report is already beyond the threshold set by your company.   You would need to reach out to your Concur Admin for assistance on how to manage this.

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Tricia Whipps
SAP Concur Select Care Community Moderator
DeanR
Frequent Member - Level 1

Hi @Prabhjot21,

What is the exact wording of the error message?

Do you have old, unsubmitted expenses that are not on your May report?