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Occasional Member - Level 1

Unable to sign in Admin account in Concur despite using SSO

Every user is encountering this issue in occur, and the following error message occurs.




The correlation_id is unique, and administrator is not able to sign in to raise a case to the support.
What should I do to resolve this?

Community Manager
Community Manager

@junjie_seah I'll go in to your site and get your SSO code. Maybe give that a try.


Also, I cropped out your username from your image. We recommend not providing that type of information in any posts here on the Community for security reasons.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Thank you for responding to this. I have synced up with the account manager on this issue, thank you so much!

Occasional Member - Level 1

What is the resolution to this? I have someone in my org that is having this exact issue.


Thank you!