Unable to log in to concur expense application.

[i0046733]

Hi, I am unable to log in to Concur Expenses, getting an error message saying "Your account is deactivated Contact Admin", Please resolve this issue immediately. 

[rohanpatil]

Hi @i0046733 ,

The user profiles in Concur are linked to internal processes at Sanofi to maintain user profiles. I would recommend that you reach out to your internal helpdesk team/ Concur administrator to understand why the profile is deactivated.

Note: only exceptional case where Concur would terminate/ block a profile would be if your address or access location is an embargo country e.g. Cuba.

Hope this helps.

[i0046733]

Thank you very much, Sir, As per your suggestion, I will approach the local Administrator to concur and come back to you with the result. Thank you