Unable to find My Manager Name For Expense Approvers

[yarcbe]

Hi Admin ,

When I am submitting my claims it prompted me to select" Expense Approvers ".

I am unable to find my manager name in the tab .

When I go to --> profiles --> Expense Approvers , my manger name is in it .

Can you kindly assist .

Thank you !

[KevinD]

@yarcbe this is odd. If your approver is listed, it should automatically submit to that person. I'll go take a look. It shouldn't behave this way. 

[KevinD · Accepted solution]

@yarcbe you have a setting enabled on your profile that prompts to choose an approver. I believe if you turn this off, you will be fine when submitting. It is found in Profile>Profile Settings>Expense Preferences. See screenshot. Uncheck the box under where it says Prompt.

[yarcbe]

Hi Kevin ,

Thank you for your support .

I have follow you instructions and unchecked the option.

I am only able to know at the end of the month when I submit my Jan claims.

Thank you !

[frisica]

I have the same problem. The 'Prompt' box is unchecked but no matter what I input, I get, "No Results Found"

[frisica]

In, >Profile >Profile Settings > Expense Approvers I have a default Approver which I cannot change but when I input the Approvers details, I get the same "No Results Found" alert.