cancel
Showing results for 
Search instead for 
Did you mean: 
IRateX
Occasional Member - Level 1

Unable to enter car rental agency 'Vendor Name'

Unable to fill field out for car rental agency. Is AVIS a 'new' rental company to CONCUR?

1 REPLY 1
KevinD
Community Manager
Community Manager

@IRateX is this expense an out of pocket expense or an expense paid for on a corporate credit card? If on a corporate card, the card details will contain the vendor and populate that field for you. The Pending item on your report is waiting to match to the corporate card charge. To make sure they match, I would delete the Pending item off your report for now. The system will not auto-match a Pending item with its card charge if the Pending item is sitting on a report. 

 

The Avis charge hasn't come into your Available Expenses yet. Seems to be taking a few more days than normal. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.