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Occasional Member - Level 1

Unable to correct VAT amount


I am having issues with tax posted amount specifically surrounding VAT

During processing phase the "Tax Posted Amount" is greyed out and unable to be edited

The problem is the incorrect or no value is being posted for VAT and we can't manually edit this

Community Manager
Community Manager

@andrewd the reason for this is in your tax configuration if an expense has a Tax Receipt or is less than 82.50, the reclaim is 100%. If the Expense does not have Tax Receipt selected and the Amount is Greater than $82.50 it shows the reclaim rate at 0%. So, maybe because one condition is a 100% reclaim, there is not need to see the Tax Posted Amount. With the other condition, the reclaim is 0%, so again, no need to determine a Tax Posted Amount. This is my best educated guess.


VAT isn't my area of expertise, so I don't know why the higher amount of an expense warrants a 0% reclaim. 


Hopefully the info I provided makes sense to you. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Frequent Member - Level 1

Is this in the app or desktop version?  I know in the app the Tax Amount is not editable.