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bsunny1
Occasional Member - Level 1

Unable to Delete Expense with E-Receipt

I am an Admin and an employee at my company inadvertently created an expense with an E-Receipt that was made on a personal card.  I am unable to delete the expense due to the E-Receipt.  I am unable to hide the expense because it was not made on a company card.  Any ideas on how to rectify?  Thanks in advance.

2 REPLIES 2
DeanR
Frequent Member - Level 1

Check the setting highlighted below.

You can find this via Administration -> Expense -> Site Settings for Concur Professional Edition.  I'm not sure if the path is the same for Standard Edition.

 
 

E-receipt Site Setting.png

KevinD
Community Manager
Community Manager

@bsunny1 should the e-receipt be attached to another expense entry? If so, then you can delete the entry from the report to put the e-receipt back in Available Expenses to attach to the correct receipt.

 

Also, @DeanR makes a good suggestion if you have access to this setting.

 

The last option is to add the e-receipt to the person's report and if there is a Personal Expense (do not reimburse) checkbox, click that. This ensures the user doesn't get paid.


Thank you,
Kevin
SAP Concur Community Manager
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