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I am an Admin and an employee at my company inadvertently created an expense with an E-Receipt that was made on a personal card. I am unable to delete the expense due to the E-Receipt. I am unable to hide the expense because it was not made on a company card. Any ideas on how to rectify? Thanks in advance.
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Check the setting highlighted below.
You can find this via Administration -> Expense -> Site Settings for Concur Professional Edition. I'm not sure if the path is the same for Standard Edition.
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@bsunny1 should the e-receipt be attached to another expense entry? If so, then you can delete the entry from the report to put the e-receipt back in Available Expenses to attach to the correct receipt.
Also, @DeanR makes a good suggestion if you have access to this setting.
The last option is to add the e-receipt to the person's report and if there is a Personal Expense (do not reimburse) checkbox, click that. This ensures the user doesn't get paid.