UberEATS e-receipts not autogenerated like Uber e-receipt

[Dgiraldo16]

Hi -

UberEATS is not autogenerating the e-receipt for the team my fellow EAs and I support like their Uber e-receipts. We're trying everything to get this done and only one member of our team able to, and we don't know how! Concur isn't helping and neither is Uber/UberEATS. We just want to have more efficiency in our receipt system and not have our team go crazy with receipts if we can just have this automated. 

Any help is appreciated - My manager is the account admin and if there's a way in the back end with instructions, that would be great!

Thank you in advance. 

[KevinD]

@Dgiraldo16 have you looked at the account settings of the user who is receiving the receipts? From what I saw, you just have to enter your work email into your account on Uber Eats and the accounts should link. 

I've posted internally to see if anyone can provide some insight.

[Dgiraldo16]

Hi Kevin,

Yes, a majority of my team has their work emails for their ubereats account. 

However, there is still no receipt being generated by either Uber or Concur system. 😞