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I created an Uber business profile and selected concur as the expense provider (shows connected in the app). The Uber app in the Concur app center also shows connected, but I am still not receiving e-receipts in Concur. Does any have any suggestions on how to fix this?
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Under your Uber Business Profile it will have an email address for receipts - have you verified that email address in Concur? Email verification is under Profile -> Profile Settings -> Email Addresses.
I've never bothered with connecting to the Uber app from the Concur end; I've just done it through Business Profile within Uber and never had a problem.
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Yes, my email is verified in Concur. Not sure if it matters, but I was connected at one time and received the e-receipts. I was trying to show someone else the steps to connect so I deleted the business profile and I am trying to reconnect. This time I didn't receive the SAP concur email "login to SAP Concur". Everything says I am connected though.
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Maybe try disconnecting from Uber via the Concur App Center, assuming you can. Then delete the Business Profile in Uber so you're effectively back to a blank slate, then recreate it.
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I tried that too and no luck 😞