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cordova_l
Occasional Member - Level 1

UBER EXPENSE CHARGED BY ERROR IN AMEX

I used by error my AMEX corporate card to pay a personal uber trip, when I noticed it, i changed my type of payment in uber app, so they charged to my personal credit card and did a credit to the amex. How should I do the expense report, because neither the company or myself should pay the Amex as uber already did the devolution and charge it in other credit card.  Should I  click on Personal expense (non-refundable) in the debit  and include the credit support as a negative ammount?

3 REPLIES 3
DeanR
Routine Member - Level 3

You need to be consistent with how you handle the charge and the credit - either mark both as Personal, or neither of them.

I would mark both as Personal and they will net off to $0, so no-one owes anyone.

KevinD
Community Manager
Community Manager

@cordova_l treat a negative (refund/credit) as any other company card charge. It must be added to a report. However, the important thing is to add it to the same report as the incorrect charge so they zero each other out.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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cordova_l
Occasional Member - Level 1

Hi Kevin,

 

is there any chance i can call someone in concur team or chat? They case needs to be understood

 

thanks