Showing results for 
Search instead for 
Did you mean: 
Occasional Member - Level 1

Two Confirmed Bank Accounts and no Reimbursement

My bank information looks like this:


where the bottom account is a long time closed. I have created an expense report before adding the right account and the reimbursement went to the bottom account. As I understand it, after bouncing, the system would try to pay again and again, however, it has been a week, the new account created and confirmed, and I don't see any deposits anywhere. Bank accounts cannot be removed or deactivated, so how should I guide my company Concur admins in order to get reimbursed?

Community Manager
Community Manager

@fierval when was the most recent account confirmed? 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.